How long must I allow for a resolution?

All warranty cases are individual and so we cannot advise how long yours will take, though we will strive to resolve your case as quickly as possible. Please note that some warranty cases may take longer due to some of our suppliers being based overseas.


{writeArticleCategories}

{writeTagHeader} {writeArticleTags}

{writeRelatedArticlesHeader}{writeRelatedArticles}

You cannot comment on this entry

Most popular FAQs

  1. What do I do if I have not received ... (200211 views)
  2. Will I be charged customs and import charges? (192802 views)
  3. How long will it take for my order to ... (190198 views)
  4. Do you deliver to my country? (183998 views)
  5. How can I pay for my order? (180971 views)
  6. How do I ensure I receive updates regarding my ... (173497 views)
  7. Where is my order? (168739 views)
  8. How do I return an item? (167154 views)
  9. What delivery options do you offer? (166277 views)
  10. I have received my item and it is damaged. ... (145651 views)

Latest FAQs

  1. What is the warranty period for my item? (2016-12-20 11:24)
  2. How do I raise a warranty claim? (2016-12-20 11:23)
  3. What happens when I receive an outcome? (2016-12-20 11:19)
  4. How long must I allow for a resolution? (2016-12-20 11:18)
  5. Who does the warranty lie with? (2016-12-20 11:18)