Help Categories

Ask A Question

Ask your question by entering it here, or choose from the list of frequently asked questions below:

Questions in Ordering

Most popular FAQs

  1. What do I do if I have not received ... (186810 views)
  2. Will I be charged customs and import charges? (180181 views)
  3. How long will it take for my order to ... (177669 views)
  4. Do you deliver to my country? (172087 views)
  5. How can I pay for my order? (169212 views)
  6. How do I ensure I receive updates regarding my ... (161776 views)
  7. Where is my order? (155883 views)
  8. How do I return an item? (154523 views)
  9. What delivery options do you offer? (154253 views)
  10. I have received my item and it is damaged. ... (133898 views)

Latest FAQs

  1. What is the warranty period for my item? (2016-12-20 11:24)
  2. How do I raise a warranty claim? (2016-12-20 11:23)
  3. What happens when I receive an outcome? (2016-12-20 11:19)
  4. How long must I allow for a resolution? (2016-12-20 11:18)
  5. Who does the warranty lie with? (2016-12-20 11:18)