How long must I allow for a resolution?

All warranty cases are individual and so we cannot advise how long yours will take, though we will strive to resolve your case as quickly as possible. Please note that some warranty cases may take longer due to some of our suppliers being based overseas.


{writeTagHeader} {writeArticleTags}


You cannot comment on this entry

Most popular FAQs

  1. What do I do if I have not received ... (197285 views)
  2. Will I be charged customs and import charges? (189979 views)
  3. How long will it take for my order to ... (187385 views)
  4. Do you deliver to my country? (181346 views)
  5. How can I pay for my order? (178358 views)
  6. How do I ensure I receive updates regarding my ... (170910 views)
  7. Where is my order? (165875 views)
  8. How do I return an item? (164378 views)
  9. What delivery options do you offer? (163602 views)
  10. I have received my item and it is damaged. ... (143023 views)

Latest FAQs

  1. What is the warranty period for my item? (2016-12-20 11:24)
  2. How do I raise a warranty claim? (2016-12-20 11:23)
  3. What happens when I receive an outcome? (2016-12-20 11:19)
  4. How long must I allow for a resolution? (2016-12-20 11:18)
  5. Who does the warranty lie with? (2016-12-20 11:18)