Questions in Returns & Refunds

Most popular FAQs

  1. What do I do if I have not received ... (186417 views)
  2. Will I be charged customs and import charges? (179897 views)
  3. How long will it take for my order to ... (177388 views)
  4. Do you deliver to my country? (171833 views)
  5. How can I pay for my order? (168986 views)
  6. How do I ensure I receive updates regarding my ... (161544 views)
  7. Where is my order? (155596 views)
  8. How do I return an item? (154247 views)
  9. What delivery options do you offer? (154003 views)
  10. I have received my item and it is damaged. ... (133650 views)

Latest FAQs

  1. What is the warranty period for my item? (2016-12-20 11:24)
  2. How do I raise a warranty claim? (2016-12-20 11:23)
  3. What happens when I receive an outcome? (2016-12-20 11:19)
  4. How long must I allow for a resolution? (2016-12-20 11:18)
  5. Who does the warranty lie with? (2016-12-20 11:18)