Questions in Returns & Refunds

Most popular FAQs

  1. What do I do if I have not received ... (200213 views)
  2. Will I be charged customs and import charges? (192803 views)
  3. How long will it take for my order to ... (190200 views)
  4. Do you deliver to my country? (183999 views)
  5. How can I pay for my order? (180971 views)
  6. How do I ensure I receive updates regarding my ... (173498 views)
  7. Where is my order? (168741 views)
  8. How do I return an item? (167156 views)
  9. What delivery options do you offer? (166278 views)
  10. I have received my item and it is damaged. ... (145651 views)

Latest FAQs

  1. What is the warranty period for my item? (2016-12-20 11:24)
  2. How do I raise a warranty claim? (2016-12-20 11:23)
  3. What happens when I receive an outcome? (2016-12-20 11:19)
  4. How long must I allow for a resolution? (2016-12-20 11:18)
  5. Who does the warranty lie with? (2016-12-20 11:18)