How long must I allow for a resolution?

All warranty cases are individual and so we cannot advise how long yours will take, though we will strive to resolve your case as quickly as possible. Please note that some warranty cases may take longer due to some of our suppliers being based overseas.


{writeArticleCategories}

{writeTagHeader} {writeArticleTags}

{writeRelatedArticlesHeader}{writeRelatedArticles}

You cannot comment on this entry

Most popular FAQs

  1. What do I do if I have not received ... (216851 views)
  2. Will I be charged customs and import charges? (207487 views)
  3. How long will it take for my order to ... (205117 views)
  4. Do you deliver to my country? (198112 views)
  5. How can I pay for my order? (194555 views)
  6. How do I ensure I receive updates regarding my ... (186966 views)
  7. Where is my order? (184125 views)
  8. How do I return an item? (182697 views)
  9. What delivery options do you offer? (180287 views)
  10. I have received my item and it is damaged. ... (159503 views)

Latest FAQs

  1. What is the warranty period for my item? (2016-12-20 11:24)
  2. How do I raise a warranty claim? (2016-12-20 11:23)
  3. What happens when I receive an outcome? (2016-12-20 11:19)
  4. How long must I allow for a resolution? (2016-12-20 11:18)
  5. Who does the warranty lie with? (2016-12-20 11:18)