How long will it take for my order to be delivered?

Please see our International Delivery page for estimated delivery times as these vary widely by destination.

In the event of postage delays, we allow the following timescales to elapse before we can investigate further:
Europe- 21 days
Rest of World- 30 days (Turkey is currently classed within our 30 day timescale)

If your order has failed to arrive after this time, please contact our Customer Service Team who will investigate further and arrange for a replacement to be sent

{writeTagHeader} {writeArticleTags}


You cannot comment on this entry

Most popular FAQs

  1. What do I do if I have not received ... (218049 views)
  2. Will I be charged customs and import charges? (208090 views)
  3. How long will it take for my order to ... (205829 views)
  4. Do you deliver to my country? (199330 views)
  5. How can I pay for my order? (194925 views)
  6. How do I ensure I receive updates regarding my ... (187330 views)
  7. Where is my order? (185106 views)
  8. How do I return an item? (183474 views)
  9. What delivery options do you offer? (180645 views)
  10. I have received my item and it is damaged. ... (159853 views)

Latest FAQs

  1. What is the warranty period for my item? (2016-12-20 11:24)
  2. How do I raise a warranty claim? (2016-12-20 11:23)
  3. What happens when I receive an outcome? (2016-12-20 11:19)
  4. How long must I allow for a resolution? (2016-12-20 11:18)
  5. Who does the warranty lie with? (2016-12-20 11:18)