Questions in Returns & Refunds

Most popular FAQs

  1. What do I do if I have not received ... (216854 views)
  2. Will I be charged customs and import charges? (207490 views)
  3. How long will it take for my order to ... (205119 views)
  4. Do you deliver to my country? (198114 views)
  5. How can I pay for my order? (194557 views)
  6. How do I ensure I receive updates regarding my ... (186968 views)
  7. Where is my order? (184126 views)
  8. How do I return an item? (182699 views)
  9. What delivery options do you offer? (180290 views)
  10. I have received my item and it is damaged. ... (159506 views)

Latest FAQs

  1. What is the warranty period for my item? (2016-12-20 11:24)
  2. How do I raise a warranty claim? (2016-12-20 11:23)
  3. What happens when I receive an outcome? (2016-12-20 11:19)
  4. How long must I allow for a resolution? (2016-12-20 11:18)
  5. Who does the warranty lie with? (2016-12-20 11:18)