How do I raise a warranty claim?

If your product has developed a fault that you believe should be covered under warranty then please get in touch and we will be happy to help if we can. Please contact us through your account with your order number, a detailed description of the fault, and photographs where applicable.

 

{writeArticleCategories}

{writeTagHeader} {writeArticleTags}

{writeRelatedArticlesHeader}{writeRelatedArticles}

You cannot comment on this entry

Most popular FAQs

  1. What do I do if I have not received ... (216854 views)
  2. Will I be charged customs and import charges? (207491 views)
  3. How long will it take for my order to ... (205119 views)
  4. Do you deliver to my country? (198116 views)
  5. How can I pay for my order? (194558 views)
  6. How do I ensure I receive updates regarding my ... (186970 views)
  7. Where is my order? (184128 views)
  8. How do I return an item? (182700 views)
  9. What delivery options do you offer? (180290 views)
  10. I have received my item and it is damaged. ... (159507 views)

Latest FAQs

  1. What is the warranty period for my item? (2016-12-20 11:24)
  2. How do I raise a warranty claim? (2016-12-20 11:23)
  3. What happens when I receive an outcome? (2016-12-20 11:19)
  4. How long must I allow for a resolution? (2016-12-20 11:18)
  5. Who does the warranty lie with? (2016-12-20 11:18)